Customer Handling Skills

Customer Handling Skills

Participants will:

• Acquire new skills in handling Customers
• Understand what Customer Satisfaction is
• Understand the nature of consumer complaints and why people do or do not complain
• Learn how to deal with difficult customer

For Whom?

Front Office Executives, Newly Employed Sales Executives, Sales Managers, Customer Service Managers, Sales and Marketing Executives and all who inter face regularly with Customers.